Privacy Policy
Last updated · May 2026
At Jeroma we are committed to protecting your privacy and handling your data with care. This policy explains what we collect, how we use it and the choices you have.
Information we collect
We collect details you provide when creating an account (name, email, phone, delivery address) and data from your interactions with the Jeroma app, such as orders, wishlist activity and device connections.
How we use your data
Your data is used to fulfil orders, personalise recommendations, deliver smart home features, send important order updates and improve product quality. We never sell your personal information.
Smart device data
Body composition, wellness and connected appliance data is encrypted in transit and at rest. Only you and the family profiles you authorise can access this information.
Sharing with partners
We share limited operational data with trusted delivery, payment and customer-support partners — strictly to deliver the Jeroma experience. All partners are bound by GCC data-protection standards.
Your rights
You can request access, correction or deletion of your personal data at any time by contacting care@jeroma.ae. You may unsubscribe from marketing communications via the Notifications settings.
Contact
Jeroma — Dubai, United Arab Emirates. Privacy queries: privacy@jeroma.ae